Office Manager

Lanterns is an independent video game studio based in Tunis, Tunisia. Focusing mainly on narrative video games. At Lanterns, we exist to deliver compelling and responsible gameplay experience and stories to the world.

The daily life of an Office Manager at Lanterns:

• Receive, inform and direct people (customers, suppliers, other stakeholders) to the person or service requested.
• Respond to telephone calls or requests, provide information and direct them.
• Responsible for the physical and telephone reception of visitors.
• Office management and ensuring policy compliance.
• Reception, recording and routing of incoming mail.
• Projects follow up and coordination support.
• Interns follow up and coordination.
• Community management.
• Company representation in events and fairs.
• General administrative tasks and support for office operations.

Responsibilities:

• Know how to research information or locate contacts based on customer inquiries.
• Capable of handling multiple languages (Arabic, French, and English) when communicating over the phone.
• Familiar with the brand's reception protocols and follows them accordingly.
• Proficient in office management and ensuring adherence to policies and standards.
• Skilled in adapting to different stakeholder profiles.
• Keep calm in all situations.
• Can adjust activities based on priorities and workload.
• Have a good presentation in accordance with the image of the brand.
• Competent in managing various administrative tasks.

Requirements and skills

• Languages: French, English, Arabic
• Skills: Organized, rigorous, dynamic, mastery of IT tools
• Specific skills: Interpersonal skills, strong communication skills and customer service
• Personal characteristics: Punctual, dynamic, presentable, accessible, welcoming, discretion, team spirit, calm.

Join us and create magic.